Help & Support
Can I track my order?
Of course! When your order is dispatched, a tracking link will be automatically sent to the email you used to place the order. You can click the link in the email to view the tracking status of your order. If you need more information, head to the Tracking Page.
How long will my order take to arrive
We have outlined full shipping information on our Deliveries & Shipping page. We hope this page answers all of your queries regarding shipping. If you have any more questions - don't hesitate to get in touch.
What Payment Methods Are Accepted?
We accept all major debit and credit cards via our secure payment system. We will never store any of your payment information, and all transactions are handled securely via the payment method of your choice.
How do I place an Order?
To place an order, simply navigate through the site with our product pages, or use the search feature to find a product. Once you have a product, you can view details about that product, and add it to your cart. To checkout, simply click the bag icon in the top right.
How Can I Return a Product?
We have outlined full returns and refunds information on our Returns Information page. We hope this page answers all of your queries regarding returns.
What if there's a problem with what I receive?
If you find a fault with something you have received, please let us know quickly so we can ensure we get the problem solved. We will be able to offer you a full refund or a replacement product.
Do You Ship Internationally?
Yes, we ship worldwide. Shipping to the United Kingdom is free. International Shipping is £2.95.
Will my order arrive in one parcel?
As products on our website are sourced from the best suppliers around the world, they may be shipped in separate packages, and take slightly different times to arrive. Please do not worry though, we ensure that our suppliers only ship the best quality products!
How can I get in touch?
Simply click the How can we help button in the bottom right, or head to our Contact Us page.
Can I cancel my order?
As we send out items very quickly from our supplier, once an order has been processed and confirmed, we cannot cancel the order.